Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't realize when the line is crossed. And what can someone do if they are bullied? These four outstanding dramatized case scenarios will provide triggers to help identify bullying and enable people to discuss strategies for reporting and overcoming it. Case 1: Rachel and Mark: Mark is a senior consultant, but his manager makes him feel humiliated....

This program looks at diversity in the context of serving the internal and external customers and helps you set up your own diversity policies and procedures. Five topic areas are included: Customer service, Materials and programs, Communication, The workplace, and Training. 3 Stars ~ "Drawing on commentary from library directors, staff and trainers, this program counsels viewers in redefining customer service, evaluating materials selection, assessing...

Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordon's strategies for successfully uniting teams center on his belief that communication is key. Start by sharing a unifying vision that rallies a team toward a common purpose. Stay positive on a daily basis, celebrate successes, and deal with negativity head on. Engage employees by helping them find their own personal vision...

One of the most effective management styles is teamwork, for it involves all staff in the decision-making process. Always among the leaders in participative management, libraries have begun to use teamwork strategies more and more frequently. Implementing these strategies is the focus of a new videotape, Teamwork basics. The 15-minute video reviews basic teamwork components and how they can be applied in today's libraries. It also illustrates teamwork...

A business handbook on preventing and curing a negative work environment explains how to restore civility to the workplace by weeding out problem employees in order to increase profit and productivity.

Diversity, equity, and inclusion (DEI) is a hot topic these days as people want to bring about social justice. But does the need for efficiency, effectiveness, relevance, and financial viability push DEI to the back burner? “The Diversity Factor: Igniting Superior Organizational Performance” says "No!" The focus of this book is on igniting superior organizational performance through diversity, equity, and inclusion which creates a culture where...

"Sloane, Ardie, Grace, and Rosalita have worked at Truviv, Inc. for years. The sudden death of Truviv's CEO means their boss, Ames, will likely take over the entire company. Each of the women has a different relationship with Ames, who has always been surrounded by whispers about how he treats women. Those whispers have been ignored, swept under the rug, hidden away by those in charge. But the world has changed, and the women are watching this promotion...

The Wilder brothers have retired from the military and as they're forced to learn a new life, things get interesting fast in this kickoff to a brand new steamy, contemporary romance series from NYT Bestselling Author Carrie Ann Ryan.

One dance at a stranger's wedding. That's all it took for me to fall for Alexis.

And then? Disaster. Another man—her boyfriend—gets down on one knee and proposes to her.

I never thought

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Ryder Montgomery has everything he could possibly want in life-a successful career and more money than he could know what to do with. But he can't help but feel like there's something-or maybe someone-that's missing. Now back in his hometown for his cousin's wedding, Ryder comes face to face with the girl he left behind all those years ago and wonders if maybe he missed his chance. Just because she had her heart broken by the boy she loved doesn't...

Was a little peace and quiet too much to hope for?

Mac Montgomery spent two years watching his father play matchmaker for his brothers and their wives and as the last Montgomery standing, he knew it wouldn't be long until all eyes would be on him. While he couldn't deny that things had worked out well for his siblings, the last thing that Mac wanted was to get married and settle down.

He hadn't counted on his father

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